Category Archives: Status Update

Migration to London Complete!

Hi everyone,

We have finally completed our migration to our new location in London.

Our SSD’s are working great and you will all notice a much faster interface and website load times.

The migration went well with only a small number of customers experiencing mostly email difficulty.

Please note if your domain is using DNS records outside of our network you need to update your A record to our new IP address which is 185.198.189.14

We want to thank everyone for their patience!

Regards
Darren

DNS Updater Now Working

Hi Everyone,

The dns system in your client area is now working again.

Sorry for the inconvenience.

Regards
Ezee Team

secure.ezee.co.uk Reboot

Our main Client Portal server is going for a reboot will be back up very soon.

*UPDATE

Server is now back online but we are experiencing issues with updates to Zone Records and we will resolve shortly.

Server Migration Started

Hi,

The server migration has started.

All customers were notified of this by email.

We will update this page when complete.

Regards
Ezee Team

**UPDATE**

The server migration is now complete.

Please be aware your computer may still be saving the old location and normally a simple router restart will fix the issue.

If anyone has any problems please open a ticket from the Ezee Client Portal.

Regards
Darren

Email Service Queue

Hi Guys,

Our mail service had stopped working earlier and we currently have a backlog of emails.

The queue is clearing now so you may experience a delay in your email being delivered.

Everything will be back to normal in the next 30 minutes.

Regards

Ezee Support

12:00AM 23rd September – This is now fully resolved, thanks for your patience.

Ezee Support

Everything Is Running Smoothly

We currently have no problems in our network. Yay !